Refund & Return Policy
Last updated: September 7, 2026
Thank you for shopping with Glow and Crown Beauty. Your satisfaction is our priority.
Return Eligibility
We accept returns within 14 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition as received.
The following items are non-returnable:
- Opened or used skincare products
- Wigs that have been worn, altered, or tampered with
- Sale or clearance items
How to Request a Return
To initiate a return, please contact us at glowandcrownbeauty1@gmail.com within 14 days of receiving your order. Include your order number and reason for return. We will provide return instructions once your request is approved.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at glowandcrownbeauty1@gmail.com.
Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank first, then contact us at glowandcrownbeauty1@gmail.com.
Contact Us
📧 glowandcrownbeauty1@gmail.com
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