Refund policy
We want you to love your Glow and Crown Beauty products. If you're not completely satisfied, here's how we can help.
Return Window We accept return requests within 30 days of delivery.
Eligible Items Items must be "new or slightly used" and in their original packaging. For hygiene reasons, opened skincare, beauty, and essential oil products cannot be returned unless they are defective or damaged.
Defective or Damaged Items If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will offer a replacement or full refund at no cost to you.
How to Start a Return Email us at glowandcrownbeauty1@gmail.com with your order number and reason for return. Returns are shipped back by mail. A prepaid return label will be provided at no cost to you. We'll respond within 2 business days with next steps.
Refunds We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at glowandcrownbeauty1@gmail.com.
Non-Returnable Items
- Opened skincare or beauty products
- Items marked as final sale
- Gift cards